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Text messaging to improve connection between adolescents and their health care providers

What is the Goal?

The study aimed to (1) to implement a text message platform to increase communication between adolescent patients and health care provider (HCP); (2) to evaluate its effect on quality of life, symptom burden, and patient engagement; and (3) to determine patient satisfaction with the platform.


Key Findings

Participants found texting useful (96%) and produced feelings of connection to their HCP (92%). There was no change in overall quality of life or symptom burden.


Why It Matters

Emerging mobile health technology is changing health care. Technologies such as SMS/text messaging may improve patient access and communication with health care providers (HCP) which in turn may improve health outcomes. 


Where can I Learn More?

A link to the study can be found here.
Authors
Claire R Galvin, Astrid M De Souza, James E Potts, Penny L Sneddon, Shubhayan Sanatani, and Kathryn R Armstrong